1. The Information We Collect
2. How We Use the Information
3. How We Share Information
5. Updates and Access to Personal Information
6. Closing Your Account; Data Retention
7. How We Protect Your Information
8. Marketing Choices
9. Linked Sites; Third Party Widgets
10. Privacy Shield Notice
THE INFORMATION WE COLLECT
Information We Collect Directly from You. We collect certain personal information that you provide directly to us. For example, we collect your name, email address, and a password when you register with us, as well as any other information you choose to share through the Platform such as employment information; demographic information; client information, including but not limited to, company names, employee names, contact information, and other related information; payment information, including but not limited to, credit card number, security code, and other information required for the processing of payments; and profile image. We will also collect information you share in communications with us through or relating to the Services; for example, during surveys, phone calls (including call recordings), online chat discussions, or “Contact Us” invitations and similar forms within the Services.
Information We Collect From Your Employer. If you use the Services through an enterprise account, your employer will provide Avii with information about you including your name and email address. Your employer may also upload your profile image, position details, profile or directory information, and other contact information.
Information We Collect from Your Third-Party Accounts. You may be able to log into the Sites using third-party provided, single sign-on services. If these services are used to authenticate your identity, you will be asked to share certain personal information with us, such as your name, email address, and other information as indicated when you authenticate your log in. We may also request or allow you to share other information, such as your image, from these accounts.
Information We Collect Automatically. We automatically gather information about your use of the Services through cookies, web beacons, java script, log files, and other technologies. For example, we may automatically collect: your domain name, browser type, device type and operating system; page views and links you click within the Services; IP address, device ID, or other identifier; location information; date, time, and duration spent using the Services; and your activity within the Services. We may combine this information with other information we have collected about you, including your user name, name, and other personal information. Please see the “Cookies and Other Tracking Technologies” section below for more information.
Content. The Services permit users to share and manage information by creating, uploading, and attaching information (“Content”) that can be shared, stored, and accessed through the Platform. We have no control over the information contained within Content, including any personal information. The term “Content” does not include usage information we collect about how users access, create, share, and manage Content (e.g., file sizes or access logs). For more information about Content, please refer to the agreement that governs your use of the Services.
HOW WE USE INFORMATION
To explain how we use information we collect from our Sites, we distinguish between Content and all other information gathered.
Information We Collect. Without your consent, we will not use the information about you and your use of the Services that we collect (as described above) except:
To provide the Services to you.
To communicate with you through email and other methods about your use of the Services and in the provision of customer service to you; this may include responding to your inquiries, fulfilling your orders, or providing technical support.
To personalize your experience using the Services.
For direct marketing and promotional purposes (unless you have opted out); for example, we may use contact information such as your email address to send you newsletters, special offers, or promotions, or to otherwise contact you about Avii or third-party products or information we think may interest you. As explained above, we do not use Content for this purpose. You may opt out of receiving marketing emails by following the opt-out instructions in the email or emailing firstname.lastname@example.org. We may still email customer service and transaction-related communications, even if you have opted out of receiving customer satisfaction surveys.
To better understand how users access and use our Services in order to improve our Services (which may include developing additional products and services) and for other research and analytical purposes. As part of this, we may collect and analyze usage details (e.g., storage size used, access logs, etc.) related to Content; however, we do not actually access Content for these purposes.
To comply with the law or legal proceedings; for example, we may disclose information in response to lawful requests by public authorities, including responding to national security or law enforcement disclosure requirements.
Content. We will only access Content as necessary to:
Respond to customer support requests (including, with respect to enterprise users, company administrator requests).
Comply with the law or legal proceedings; for example, we may disclose Content in response to lawful requests by public authorities, including responding to national security or law enforcement disclosure requirements.
Investigate, prevent, or take action against suspected abuse, fraud, or violation of our policies and terms.
Aggregated Data. We may use information about your use of our Services to produce reports of aggregated, de-identified data (“Aggregated Reports”). Aggregated Reports will include data not identifiable or attributable to you. You acknowledge that Avii may access Content to create certain Aggregated Reports. Avii may use Aggregated Reports for various purposes including, but not be limited to, helping us improve our Services, developing new offerings or uses, internal research and analysis purposes, determining trends and patterns in interests and usage, and for its own internal business purposes.
Sensitive Data. We have no control over whether you include any personal information that discloses your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or data concerning health (“Sensitive Data”) in your Content. However, we do not intentionally collect, and will not request, Sensitive Data from you. If a Avii employee discovers that we have received Sensitive Data from you, it will inform a designated contact within our company who will assess the processing of such data.
HOW WE SHARE INFORMATION
We will not sell the information we collect about you to a third party or allow a third party to use that information for its marketing purposes. We may share information that we collect about you - including personal information – with your consent, at your request, or as follows:
Enterprise Customers. Avii is only a processor of data with respect to Content and other user information we collect in providing the Services to our enterprise account customers and does not take any action to change, modify, alter, amend, impact, influence, or affect unless at the express direction of the enterprise or user associated with your account. Accordingly, if you use the Services under an enterprise-level account, Content and other information associated with your account may be disclosed to the enterprise upon request by the enterprise or by an administrator on the enterprise account. Further, if the email address under which you have registered with us belongs to an enterprise or organization (with the exception of known ISP email providers such as Gmail), we may disclose your email address and account information to that organization in order to help it understand who in the organization is using Avii.
Resellers/AP Processors. If you sign up for certain products or services (such as a free trials) and you are located outside the U.S., we may share your information with a Avii reseller so they can contact you about our products, services and offers. We will give you to opportunity to opt out of such sharing when you sign up for the applicable product or service. If you purchase access to the Services through a reseller (regardless of location), we may share certain information about your account and feature usage with the reseller (or their affiliate) in furtherance of their relationship with you. If you use a third party to facilitate your payment obligations, we will share certain account-usage and billing-related information about your account with such third party for billing and business administration purposes.
Testimonials. With your consent, we may publish customer testimonials you share with us, which could contain personally identifiable information such as your name and company name. If you want to remove a testimonial, please send your request to email@example.com.
Service Providers. We may share information about you with third party vendors, consultants and other service providers who are working on our behalf or providing services to us. For example, we may use third party payment processors to assist us in taking payment for use of the Services. We obtain appropriate contractual and technical protections to limit these service providers’ use and disclosure of any information about you that we share with them.
Required by Law. We release information about you if we believe we must do so to comply with the law or a subpoena, bankruptcy proceeding, or similar legal process.
Protection of Rights. We may disclose information about you, such as your name, contact information, and billing information, to enforce our agreements with you or to protect the rights and safety of Avii, our customers, our individual users and the general public, or as evidence in litigation in which we are involved.
Business Transactions. If Avii is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred to the acquiring entity as part of the transaction, and may also be reviewed as part of the due diligence review for the transaction. For example, we may need to provide a list of all customer accounts and payment histories.
Aggregate and Anonymized Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes. For example, if we display advertisements on behalf of a third party, we may share aggregate and demographic information with that third party about the users to whom we displayed the advertisements.
UPDATES AND ACCESS TO PERSONAL INFORMATION
Accessing and Updating Your Account Information. Individual users may log in and use the Account Administration settings or email us at firstname.lastname@example.org to access or update account profile information. Enterprise users may contact an administrator of the organization’s account to access or update account profile information. Avii will support its enterprise customers as needed to update an individual’s account information.
Content. Avii does not change or delete any information - personal information or otherwise – contained in Content (including that of another user) unless otherwise directed by the user or enterprise who submitted such content. To request access to such information, you should contact the user or enterprise who owns the relevant Content. Individuals located in the European Economic Area (EEA) have additional rights regarding access to personal data and for limiting the use and disclosure of such data. With our Privacy Shield certification (see below for more information), Avii has committed to respect those rights. However, our personnel have limited ability to access Content that is submitted to our Services. If you wish to request access, to limit use, or to limit disclosure of your personal information contained in Content, please provide the name of the user who submitted your information to our Services. We will refer your request to that user and will support them as needed in responding to your request.
CLOSING YOUR ACCOUNT; DATA RETENTION
Closing Your Account. If you wish to close your account, you may do so by logging in and using the Account Administration settings or by emailing us at email@example.com. If you shared any Content or information through our Services with other users, such Content or information will continue to be accessible to such users.
Data Retention. We will retain your account information and Content while your account is active, and after as otherwise necessary for our legitimate business purposes (such as record keeping, accounting, fraud prevention and other business administrative purposes, or where required by law).
HOW WE PROTECT YOUR INFORMATION
We have implemented safeguards to protect the information we collect, including Content and personal information. However, no company, including Avii, can guarantee the absolute security of Internet communications. If you have any questions please refer to our security page, or you can contact us at firstname.lastname@example.org.
Customers can opt out of being contacted by us for marketing or promotional purposes by following the opt-out instructions located in the e-mails we send, by changing the account privacy settings, or by emailing us at email@example.com.
If you opt out of marketing communications, Avii will continue to send you transactional or service-related communications, such as service announcements and administrative messages. If you do not wish to receive these, you have the option to cancel your account by logging in and using the Account Administration settings or by emailing us at firstname.lastname@example.org.
LINKED SITES; THIRD PARTY WIDGETS
Links to Other Websites. Our Services include links to other websites with privacy practices that may differ from ours. Any information you submit to a website not belonging to Avii is governed by that site’s privacy statements, not this one. We encourage you to carefully read the privacy statement of any website you visit.
INTERNATIONAL TRANSFERS AND AVII PRIVACY SHIELD NOTICE
International Transfer of Data. We are based in the United States and the information we collect is governed by U.S. law. The information we collect may be transferred to, used from, and stored in the United States or other jurisdictions in which Avii or our affiliates or service providers are located; these jurisdictions (including the United States) may not guarantee the same level of protection of personal information as the jurisdictions in which you reside or use the Services. By using the Services, you acknowledge and agree to any such transfer of information outside of the jurisdiction in which you reside.
U.S.-EU Privacy Shield and U.S-Swiss Privacy Shield Certifications. Avii participates in and has certified its compliance with the EU-U.S. and US-Swiss Privacy Shield Frameworks and Principles (collectively, the “Privacy Shield Principles”). Avii will comply with the Privacy Shield Principles with respect to the personal information we receive in the Unites States from the European Economic Area and Switzerland. You can review the Privacy Shield Principles, learn more about Privacy Shield, and view our Privacy Shield certification at https://www.privacyshield.gov/. Avii’s commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.
Law Enforcement Requests. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Onward Transfers. Third parties who process personal information on our behalf must agree to use such personal information only for the purpose for which it is provided by us and they must contractually agree to provide adequate protections for personal information. Avii will continue to be liable for any onward transfers of personal information to such third parties.
Complaints or Questions About Our Privacy Shield or Safe Harbor Certifications. If you have any questions or complaints regarding our Privacy Shield or Safe Harbor Certification, you may contact us at email@example.com. We will promptly investigate and attempt to resolve any complaints and will respond to you within 45 days of receiving any such complaint. If you are a user located in the EEA whose complaint cannot be resolved through this process, we will participate in the dispute resolution process administered by TRUSTe. For information about how to initiate a Privacy Shield claim with TRUSTe, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request. Under certain conditions (which are described on the Privacy Shield website), you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
HOW TO CONTACT US/DISPUTE RESOLUTION
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.