At Avii, Inc., a Delaware corporation (“Avii,” “we,” “us,” or “our”), we value your privacy and respect
your interest in knowing how information about you is collected and used. This policy (the “Privacy
Policy”) describes how we collect, use, and disclose personal and other information we gather through
our websites (including
www.avii.com) and the Avii platform (the “Platform”). We will refer to these
collectively as the “Sites”. This Privacy Policy also describes your choices regarding our use of your
personal information and how you can access and update this information. When we refer to “Services,”
we mean the Sites and the services available through them.
This Privacy Policy explains:
1. The Information We Collect
2. How We Use the Information
3. How We Share Information
4. Our Use of Cookies and Other Tracking Technologies
5. Updates and Access to Personal Information
6. Closing Your Account; Data Retention
7. How We Protect Your Information
8. Marketing Choices
9. Linked Sites; Third Party Widgets
10. International Transfers
1. THE INFORMATION WE COLLECT
Information We Collect Directly from You. We collect certain personal information that you provide
directly to us. For example, we collect your name, email address, and a password when you register with
us, as well as any other information you choose to share through the Platform such as employment
information; demographic information; client information, including but not limited to, company names,
employee names, contact information, and other related information; payment information, including
but not limited to, credit card number, security code, and other information required for the processing
of payments; and profile image. We will also collect information you share in communications with us
through or relating to the Services; for example, during surveys, phone calls (including call recordings),
online chat discussions, or “Contact Us” invitations and similar forms within the Services.
Information We Collect From Your Employer. If you use the Services through an enterprise account,
your employer will provide Avii with information about you including your name and email address.
Your employer may also upload your profile image, position details, profile or directory information, and
other contact information.
Information We Collect from Your Third-Party Accounts. You may be able to log into the Sites using
third-party provided, single sign-on services. If these services are used to authenticate your identity, you
will be asked to share certain personal information with us, such as your name, email address, and other
information as indicated when you authenticate your log in. We may also request or allow you to share
other information, such as your image, from these accounts.
Information We Collect Automatically. We automatically gather information about your use of the
Services through cookies, web beacons, java script, log files, and other technologies. For example, we
may automatically collect: your domain name, browser type, device type and operating system; page
views and links you click within the Services; IP address, device ID, or other identifier; location
information; date, time, and duration spent using the Services; and your activity within the Services. We
may combine this information with other information we have collected about you, including your user
name, name, and other personal information. Please see the “Cookies and Other Tracking Technologies”
section below for more information.
Content. The Services permit users to share and manage information by creating, uploading, and
attaching information (“Content”) that can be shared, stored, and accessed through the Platform. We
have no control over the information contained within Content, including any personal information. The
term “Content” does not include usage information we collect about how users access, create, share,
and manage Content (e.g., file sizes or access logs). For more information about Content, please refer to
the agreement that governs your use of the Services. For the avoidance of doubt, you shall own all
rights, title, and interest in and to the Content.
2. HOW WE USE INFORMATION
To explain how we use information we collect from our Sites, we distinguish between Content and all
other information gathered.
Information We Collect. Without your consent, we will not use the information about you and your use
of the Services that we collect (as described above) except:
- To provide the Services to you.
- To communicate with you through email and other methods about your use of the Services and
in the provision of customer service to you; this may include responding to your inquiries,
fulfilling your orders, or providing technical support.
- To personalize your experience using the Services.
- For direct marketing and promotional purposes (unless you have opted out); for example, we
may use contact information such as your email address to send you newsletters, special offers,
or promotions, or to otherwise contact you about Avii or third-party products or information we
think may interest you. As explained above, we do not use Content for this purpose. You may
opt out of receiving marketing emails by following the opt-out instructions in the email or
emailing optout@avii.com. We may still email customer service and transaction-related
communications, even if you have opted out of receiving customer satisfaction surveys.
- To protect the Services; for example, to investigate and enforce violations of our policies and
terms of use or other abuses of the Services.
- To better understand how users access and use our Services in order to improve our Services
(which may include developing additional products and services) and for other research and
analytical purposes. As part of this, we may collect and analyze usage details (e.g., storage size
used, access logs, etc.) related to Content; however, we do not actually access Content for these
purposes.
- To comply with the law or legal proceedings; for example, we may disclose information in
response to lawful requests by public authorities, including responding to national security or
law enforcement disclosure requirements.
Content. We will only access Content as necessary to:
- Create De-Identified, Aggregated Data, as defined below.
- Respond to customer support requests (including, with respect to enterprise users, company
administrator requests).
- Carry out workflows and provide notifications to authorized users, including but not limited to,
all those who are authorized by an enterprise or its authorized users
- Comply with the law or legal proceedings; for example, we may disclose Content in response to
lawful requests by public authorities, including responding to national security or law
enforcement disclosure requirements.
- Investigate, prevent, or take action against suspected abuse, fraud, or violation of our policies
and terms.
Aggregated Data. We may use information about your use of our Services and the Content to produce
reports of aggregated, de-identified data (“De-Identified, Aggregated Data”). Any Content contained in
the De-Identified, Aggregated Data will only be data that is not identifiable or attributable to you in any
way. You acknowledge that Avii owns all rights, title, and interest in and to the De-Identified,
Aggregated Data and that Avii may use De-Identified, Aggregated Data for various purposes including,
but not be limited to, helping us improve our Services, developing new offerings or uses, internal
research and analysis purposes, determining trends and patterns in interests and usage, and for its own
internal business purposes.
We may also use information about your use of our Services and the Content to produce reports of
aggregated but identified data (“Identified, Aggregated Data”). Any Content contained in the Identified,
Aggregated Data will be used for reports, status, ratios, and other analytics on actual Content being
advanced through a given workflow.
Sensitive Data. We have no control over whether you include any personal information that discloses
your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership,
or data concerning health (“Sensitive Data”) in your Content. However, we do not intentionally collect,
and will not request, Sensitive Data from you. Avii is not accountable to identify any Sensitive Data or
determine that Sensitive Data is contained in the Content. Enterprise customers are solely responsible
for determining whether the Content contains any Sensitive Data and establishing its own policies for
how such Sensitive Data is processed.
3. HOW WE SHARE INFORMATION
We will not sell the information we collect about you to a third party or allow a third party to use that
information for its marketing purposes. We may share information that we collect about you - including
personal information – with your consent, at your request, or as follows:
Enterprise Customers. Avii is only a processor of data with respect to Content and other user
information we collect in providing the Services to our enterprise account customers and does not take
any action to change, modify, alter, amend, impact, influence, or affect unless at the express direction of
the enterprise or user associated with your account. Accordingly, if you use the Services under an
enterprise-level account, Content and other information associated with your account may be disclosed
to the enterprise upon request by the enterprise or by an administrator on the enterprise account.
Specifically, your name and contact information will be disclosed to authorized users within your team
as well as any individual with administrative rights. Further, if the email address under which you have
registered with us belongs to an enterprise or organization (with the exception of known ISP email
providers such as Gmail), we will disclose your email address and account information to that
organization in order to help it understand who in the organization is using Avii.
Users of the Services. Content that you choose to share with, or make available to, other users is shared
as designated by you, and you should consider that it may be further shared by your collaborators. We
are not responsible for, nor does this Privacy Policy apply to, the collection, use, processing, or sharing
of Content by other users in this manner. Also, some of the features and functionality of the Services
involve disclosure of your account profile information to other users of the Services; for example, your
name, email address, and profile image may be displayed when a user views all the collaborators on a
project as well as the history details of that project (e.g., user, access/edit, date and time stamp).
Resellers/AP Processors. If you sign up for certain products or services (such as a free trials) and you are
located outside the U.S., we may share your information with an Avii reseller so they can contact you
about our products, services and offers. We will give you to opportunity to opt out of such sharing when
you sign up for the applicable product or service. If you purchase access to the Services through a
reseller (regardless of location), we may share certain information about your account and feature
usage with the reseller (or their affiliate) in furtherance of their relationship with you. If you use a third
party to facilitate your payment obligations, we will share certain account-usage and billing-related
information about your account with such third party for billing and business administration purposes.
Testimonials. With your consent, we may publish customer testimonials you share with us, which could
contain personally identifiable information such as your name and company name. If you want to
remove a testimonial, please send your request to
support@avii.com.
Service Providers. We may share information about you with third party vendors, consultants and other
service providers who are working on our behalf or providing services to us. For example, we may use
third party payment processors to assist us in taking payment for use of the Services. We obtain
appropriate contractual and technical protections to limit these service providers’ use and disclosure of
any information about you that we share with them.
Required by Law. We may be required to release information about you to public authorities, including
to meet national security or law enforcement requirements or to comply with the law or a subpoena,
bankruptcy proceeding, or similar legal process. If we are required pursuant to legal process to disclose
any such information, we will promptly notify you to permit you to seek a protective order or take other
appropriate action unless otherwise ordered by the respective law enforcement agency. We will use
commercially reasonable efforts to cooperate in your efforts to obtain a protective order or other
reasonable assurance that confidential treatment will be accorded the information. If Avii is compelled
as a matter of law to disclose the information in the absence of a protective order, Avii may disclose to
the person compelling disclosure only that part of the information or the discussions as are required by
law to be disclosed.
Protection of Rights. We may disclose information about you, such as your name, contact information,
and billing information, to enforce our agreements with you or to protect the rights and safety of Avii,
our customers, our individual users and the general public, or as evidence in litigation in which we are
involved.
Business Transactions. If Avii is involved in a merger, acquisition, or sale of all or a portion of its assets,
your information may be transferred to the acquiring entity as part of the transaction, and may also be
reviewed as part of the due diligence review for the transaction. For example, we may need to provide a
list of all customer accounts and payment histories.
Aggregate and Anonymized Information. We may share aggregate or de-identified information about
users with third parties for marketing, advertising, research or similar purposes. For example, if we
display advertisements on behalf of a third party, we may share aggregate and demographic information
with that third party about the users to whom we displayed the advertisements.
4. OUR USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES
We use cookies, java script, log files, and other mechanisms to gather information about your use of the
Services, which we may combine with other personal information we collect from you. You may,
however, disable certain tracking services (e.g., by disabling cookies or opting out of ad networks).
Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through
your web browser for record-keeping purposes. We might use cookies to uniquely identify you, to help
us to process your transactions and requests, to track aggregate and statistical information about user
activity, and to display advertising both on our Sites and on third-party sites. The “help” portion of the
toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how
to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If
you disable cookies, be aware that some features of our Sites may not function.
Third-Party Analytics. We also use automated devices and applications, such as Google Analytics or
similar applications, to evaluate use of our Services. We use these tools to gather non-personal
information about users to help us improve our Services and user experiences. These analytics providers
may use cookies and other technologies to perform their services and may combine the information
they collect about you on our Sites with other information they have collected for their own purposes.
This Privacy Policy does not cover such uses of data by third parties.
Behavioral Targeting and Remarketing. We may use various advertising platforms to display ads as part
of our advertising campaigns. As a result, our ads may be displayed to you on a search results page or on
third-party sites. Our advertising partners use cookies and other technologies to collect information
about your activities on our Services and other sites to provide you targeted advertising based upon
your interests. We may share your email address or other information with our advertising partners to
assist us in reaching you with more relevant content outside of the Sites. Further, these third parties
may collect your IP address or other device identifiers and combine the information they collect on our
Sites with information about your visits to other sites, to create market segments that they will use to
more effectively advertise our services and those of other advertisers. If you wish to not have this cross-
site information used for the purpose of serving you targeted ads, you may opt-out of many ad networks
by contacting us at
support@avii.com. You will continue to receive ads on the sites you visit, but the ad
networks from which you have opted out will no longer target ads to you based upon your activities on
other sites. Please note, however, that these opt-out mechanisms are cookie based; so, if you delete
cookies, block cookies or use another device, your opt-out will no longer be effective. For more
information, go to
www.aboutads.info.
5. UPDATES AND ACCESS TO PERSONAL INFORMATION
Accessing and Updating Your Account Information. Individual users may log in and use the Account
Administration settings or email us at
support@avii.com to access or update account profile
information. Enterprise users may contact an administrator of the organization’s account to access or
update account profile information. Avii will support its enterprise customers as needed to update an
individual’s account information.
Content. Avii does not change or delete any information - personal information or otherwise –
contained in Content (including that of another user) unless otherwise directed by the user or enterprise
who submitted such content. To request access to such information, you should contact the user or
enterprise who owns the relevant Content. Individuals located in the European Economic Area (EEA)
have additional rights regarding access to personal data and for limiting the use and disclosure of such
data. Avii has committed to respect those rights. However, our personnel have limited ability to access
Content that is submitted to our Services. If you wish to request access, to limit use, or to limit
disclosure of your personal information contained in Content, please provide the name of the user who
submitted your information to our Services. We will refer your request to that user and will support
them as needed in responding to your request.
6. CLOSING YOUR ACCOUNT; DATA RETENTION
Closing Your Account. If you wish to close your account, you may do so by logging in and using the
Account Administration settings or by emailing us at
support@avii.com. If you shared any Content or
information through our Services with other users, such Content or information will continue to be
accessible to such users.
Data Retention. We will retain your account information and Content while your account is active, and
after as otherwise necessary for our legitimate business purposes (such as record keeping, accounting,
fraud prevention and other business administrative purposes, or where required by law).
7. HOW WE PROTECT YOUR INFORMATION
We have implemented safeguards to protect the information we collect, including Content and personal
information. However, no company, including Avii, can guarantee the absolute security of Internet
communications. If you have any questions please refer to our security page, or you can contact us at
support@avii.com.
8. MARKETING CHOICES
Customers can opt out of being contacted by us for marketing or promotional purposes by following the
opt-out instructions located in the e-mails we send, by changing the account privacy settings, or by
emailing us at
optout@avii.com.
If you opt out of marketing communications, Avii will continue to send you transactional or service-
related communications, such as service announcements and administrative messages. If you do not
wish to receive these, you have the option to cancel your account by logging in and using the Account
Administration settings or by emailing us at
support@avii.com.
9. LINKED SITES; THIRD PARTY WIDGETS
Links to Other Websites. Our Services include links to other websites with privacy practices that may
differ from ours. Any information you submit to a website not belonging to Avii is governed by that site’s
privacy statements, not this one. We encourage you to carefully read the privacy statement of any
website you visit.
Plugins and Social Media Widgets. Our Sites may include social media features and widgets (collectively
“Widgets”), such as a “share this” button or other interactive mini-programs that run on our Services.
Widgets can be used to provide you specific services from other companies (e.g., displaying the news,
opinions, music, etc.). Personal information, such as your email address, may be collected through the
Widgets. Cookies may also be set by the Widgets to enable them to function properly. Widgets
displayed on our Sites are not hosted by Avii and are subject to the privacy policies of the third-party
company providing the Widget, and not this Privacy Policy.
10. INTERNATIONAL TRANSFERS
International Transfer of Data. We are based in the United States and the information we collect is
governed by U.S. law. The information we collect may be transferred to, used from, and stored in the
United States or other jurisdictions in which Avii or our affiliates or service providers are located; these
jurisdictions (including the United States) may not guarantee the same level of protection of personal
information as the jurisdictions in which you reside or use the Services. By using the Services, you
acknowledge and agree to any such transfer of information outside of the jurisdiction in which you
reside.
EU Model Contract Clauses. Avii has adopted EU Model Contract Clauses (“MCCs”) as a mechanism for
the proper transfer of data from countries within the European Union (EU) to countries outside of the
EU. Because the MCCs have been upheld as a valid model for the lawful transfer of personal data from
the EU, the use of the Platform complies with the EU’s General Data Protection Regulation. You can
learn more information about the MCCs at
https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
Onward Transfers. Third parties who process personal information on our behalf must agree to use such
personal information only for the purpose for which it is provided by us and they must contractually
agree to provide adequate protections for personal information. Avii will continue to be liable for any
onward transfers of personal information to such third parties.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes to our privacy practices. If you are an Avii customer
and we make any material changes that affects the way we treat information that we have previously
collected from you, we will notify you by email (sent to the e-mail address specified in your account) or
by means of a notice on our Platform prior to the change becoming effective. We encourage you to
periodically review this Privacy Policy for the latest information on our privacy practices.
12. HOW TO CONTACT US/DISPUTE RESOLUTION
Questions regarding this Privacy Policy or our privacy practices should be directed to
support@avii.com,
or by regular mail addressed to Avii, Inc., Attn.: Legal Department, 2912 W. Executive Pkwy, Suite 260,
Lehi, Utah 84043.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please
contact our U.S.-based third party dispute resolution provider (free of charge) at
https://feedback-form.truste.com/watchdog/request.